Privacy Policy

1. Introduction

Welcome to Infranua. We are committed to protecting your privacy when you visit our website (infranua.com). This Privacy Policy explains how we collect, use, and protect any personal data you provide when contacting us or using forms on our site.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect only the personal information that you voluntarily provide, such as when completing forms including:

  • Name

  • Email address

  • Organisation or company

  • Other details you choose to share (e.g., message content) when contacting us or booking a demo

We do not collect sensitive personal data or account credentials, as there is no login functionality.

3. How We Use Your Information

Your information is processed solely for the following purposes:

  • To respond to inquiries, messages, or demo requests

  • To communicate with you regarding our services

  • To schedule calls or demos, if requested

  • To improve our services and website usability

We do not use the data for marketing unless we explicitly request your consent and you opt in.

4. Cookies and Tracking Technologies

We do not use cookies or tracking technologies beyond what is strictly necessary for site functionality. If we ever implement analytics or similar tools in the future, we will update this policy accordingly.

5. Data Sharing

We do not share your personal information with third parties—except as required by law. Your data will remain strictly confidential and handled only by authorized personnel.

6. Data Retention

We keep your information only for as long as needed to fulfil the purpose for which it was collected (e.g., responding to your request) and in compliance with any legal obligations.

7. Your Rights

Depending on your location (e.g., the UK or EU), you may have the following privacy rights:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Ask us to correct any inaccurate or incomplete data

  • Deletion: Request deletion of your personal data

  • Restriction: Request restriction of processing under certain circumstances

  • Data Portability: Request your data in a portable format

  • Withdraw Consent: If you previously consented to communications, you can withdraw it at any time

To exercise any of these rights, please contact us using the details below.

8. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure.

9. International Transfers

If your data is transferred outside your home country (for example, to our servers or email services located elsewhere), we will ensure appropriate safeguards are in place to maintain adequate protection, such as encryption or contractual obligations.

10. Children

This website is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us so we can promptly delete it.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us at:

  • Email: info@infranua.com